Privacy Policy
At DivineChi we take the privacy and security of our puppy applicants and puppy buyers very seriously. This privacy policy outlines how we collect, use, store and disclose your personal information in accordance with the Australian privacy principles (APPS) under the privacy act 1988 (Cth).
1. Information we collect
To ensure our puppies are placed in safe, permanent and loving homes, we collect personal information through our website contact forms, puppy applications and direct communications. This information may include:
Personal contact details: your full name, residential address, email address and phone number.
Lifestyle and household details: information regarding your home environment, yard size, fencing heights, family dynamics (including the presence of children, other pets or elderly residents), working hours and experience with pets.
Indentification: microchip numbers and registration details if you enter into a co-ownership or purchase agreement with us.
Technical data: IP addresses, browser types and cookies collected automatically when you visit our website on the wix platform.
2. How we use your information
We collect and use your personal information strictly for breeding-management and puppy-placement purposes, including:
assessing and vetting puppy applicants to match the right puppy temperament to your lifestyle.
managing our puppy waitlists and contacting you about upcoming litters, pregnancy confirmations or available puppies.
processing official purebred pedigree registrations and ownership transfers with our state canine member body (Dogs Victoria) which is affiliated with Dogs Australia (ANKC).
Registering your puppy's microchip details with an authorized national companion animal registry (such as central animal records).
Providing lifetime breeder support, advice and updates regarding your dog.
3. Data sharing and disclosure
We respect your privacy and do not sell, rent, lease or trade your personal information to any third parties for marketing or commercial gain. Your data is only shared with trusted entities when striclty necessary, including:
Canine registries: submitting mandatory registration paperwork to Dogs Victoria to register your puppy on the limited or mains register.
Microchip databases: registering your contact details alongside your puppy's microchip for recovery purposes.
Veterinary clinics: sharing necessary information if a puppy requires specific veterinary attention or health-clearance updates prior to leaving our care.
legal authorities: In the rare event that disclosure is required by australian law or to prevent a threat to animal welfare.
4. Data security and storage
Your information is safely stored within our password protected wix dashboard and secure email servers. We implement appropriate technical measures to safeguard your personal data from unauthorized access, loss, misuse or alteration.
If you step off our waitlist, or if your application is unsuccessful we will securely delete, shred or destroy your personal data within 12 months to protect your indentity.
5. Accessing and correcting your information
You have the right to request access to the personal information we hold about you at any time. If your circumstances change (e.g., you move house or change your phone number), or if you wish to be completely removed from our waitlist database, please contact us directly.
6. Contact us
If you have any questions, concerns or requests regarding this privacy policy or how your data is handled, please reach out to us at:
DivineChi
Dogs Victoria Membership Number: 3100068951